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How fun are your meetings? Investigating the relationship between humor patterns in team interactions and team performance

机译:您的会议有多有趣?调查团队互动中的幽默模式与团队绩效之间的关系

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摘要

Research on humor in organizations has rarely considered the social context in which humor occurs. One such social setting that most of us experience on a daily basis concerns the team context. Building on recent theorizing about the humor-performance link in teams, this study seeks to increase our understanding of the function and effects of humor in team interaction settings. We examined behavioral patterns of humor and laughter in real teams by videotaping and coding humor and laughter during 54 regular organizational team meetings. Performance ratings were obtained immediately following the team meetings as well as at a later time point from the teams' supervisors. At the behavioral unit level within the team interaction process, lag sequential analysis identified humor and laughter patterns occurring above chance (e.g., a joke followed by laughter, followed by another joke). Moreover, humor patterns triggered positive socioemotional communication, procedural structure, and new solutions. At the team level, humor patterns (but not humor or laughter alone) positively related to team performance, both immediately and 2 years later. Team-level job insecurity climate was identified as a boundary condition: In low job insecurity climate conditions, humor patterns were positively related to performance, whereas in high job insecurity climate conditions, humor patterns did not relate to team performance. The role of job insecurity as a boundary condition persisted at both time points. These findings underscore the importance of studying team interactions for understanding the role of humor in organizations and considering team-level boundary conditions over time.
机译:组织中幽默的研究很少考虑幽默发生的社会环境。我们大多数人每天都会经历的一种社交环境与团队环境有关。在最近关于团队中幽默与绩效联系的理论基础上,本研究旨在增进我们对团队互动环境中幽默的功能和效果的理解。我们通过在54个定期的组织团队会议上录制和编码幽默和笑声,检查了真实团队中幽默和笑声的行为模式。绩效评估是在团队会议之后立即获得的,以及在稍后的时间从团队主管那里获得的。在团队互动过程中的行为单元级别,滞后顺序分析确定了高于偶然性的幽默和笑声模式(例如,一个笑话紧随其后的笑话,然后是另一个笑话)。此外,幽默模式触发了积极的社会情感交流,程序结构和新的解决方案。在团队一级,幽默模式(但不是幽默或笑声)与团队绩效呈正相关,无论是立即还是两年后。团队级别的工作不安全感气氛被确定为边界条件:在低工作不安全感气氛条件下,幽默模式与绩效成正相关,而在高度工作不安全感气氛条件下,幽默模式与团队绩效无关。工作不安全感作为边界条件的作用在两个时间点都持续存在。这些发现强调了研究团队互动对理解幽默在组织中的作用以及随着时间的推移考虑团队级别边界条件的重要性。

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